Written by georg
on März 22, 2016
“You even used the term I like most for it: unplanned work. Firefighting is vividly descriptive, but ‘unplanned work’ is even better. It might even be better to call it ‘anti-work,’ since it further highlights its destructive and avoidable nature.
The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
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